Delivery

PLEASE ALLOW 1 WORKING DAY TO PROCESS ORDER
Please note: We cannot chase an order until the delivery time given has elapsed.

Delivery Charges:

Standard Royal Mail Delivery 5 - 7 Working Days
Up to 4 Plates - £5.00 (UK Postcodes Only)

Your order will be delivered during the daytime Monday-Friday via Royal Mail.


Express Courier* Delivery 1-3 Working Days
Up to 8 Plates - £15.00 (UK Postcodes); £20 for UK Highlands & Islands

Your order will be delivered Monday-Friday 9am-5.30pm via Parcel Force.
*Only available for a limited number of styles in standard sizes.


European Delivery
Up to 4 Plates - £12.00

Postal delivery - estimated delivery time 7-14 days.


USA/Oz Delivery (Air)
Up to 4 Plates - £19.00

Worldwide Airmail (USA, Australia, NZ, SA etc.)


Collect From Shop (at TN9 1QG)
Any Quantity - Free

We will notify you when your plates are ready for collection

Otherwise please call us to ensure your order is ready before visiting


Non arrival of goods:

If your goods have not arrived within the timescale set out above please contact us.

Damaged goods:

We will replace any goods damaged in transit. If you receive goods that are damaged please send us an email with photos, we cannot refund or replace an item without photographic evidence.

Late delivery:

We cannot guarantee the time-scales above nor be held responsible for postal delays by any of the carriers we use. Lost items are not deemed lost by couriers until 14 days after posting and we cannot chase or investigate the status of an order until it is actually late (i.e. the delivery time scale you opted for has elapsed). We get many requests to produce plates quicker than we are able to do so, unfortunately we cannot expedite every order and we cannot be held responsible for failing to meet time-scales which we did not agree to.

Cancellations & refunds:

We are not liable to refund or cancel a transaction once your plates have been produced because it is a bespoke product. As such our products do not fall under the distance selling regulations, see our returns page for more information.